Relationships are the core of any business and we cannot speak of relationship management without mention of EI or Emotional Intelligence. This refers to the ability to identify and manage one’s own emotions, as well as the emotions of others. The 5 keys of emotional intelligence are self-awareness, self-regulation, motivation, empathy and social skills. At WCG Consulting we use these principles as the foundation to our Relationship Management Services to help organizations to create loyal partnerships that directly impact your bottom line.